Imperial Flowers

Mitchell McClure

3 months ago

I normally don’t write reviews, but I have had such a good experience with Imperial that I decided to go out of the way to leave one. To the point: the delivery notification email is a cool feature. I love knowing my recipient got their gift. They have a great, simplistic website that’s well organized and not overly complicated. It even allows you to tip your floral arranger and/or delivery driver without having to pay some outrageous DoorDash/uber/instacart fee. I’m pretty sure they filled in the blanks for my recipient info that I neglected to provide meaning they have a database for past customers and reoccurring orders. Which is nice for the yearly dozen or two to my girl for valentines and anniversary, makes me more likely to be a return customer. Just a great experience every time. Life gets hectic and sending my girl some love at her work for special occasions is one less thing to worry about because Imperial makes it easy.

casey hall

7 months ago

Ordered the trick or treat bouquet and was missing alot of flowers from the pictures online (example the picture showed 3 sunflowers and I received 2 amongst other missing things). However, one of the sunflowers was already wilted upon delivery and was completely dead inside 24 hours. The 2nd sunflower is also dead after 4 days. I reached out to the Imperial team via Facebook messenger and didn’t get a response.

rene wise

8 months ago

I ordered from Texas, went based off Reviews and amount of good ones, and I’m not disappointed. They look amazing! I’ve gotten FaceTimes, several times, and my recipient is still 😍 eyed over this arrangement. Requested delivery before midday if possible, and they arrived at 11:00am. Will definitely be my go to anytime I send flowers to Lexington, KY.

Trina Hicks

7 months ago

My husband has ordered flowers from here for my birthday for the past couple years and I have to say…I’m VERY disappointed in this arrangement. There are wilted flowers (total of 3 but two were wilted when they were delivered to me yesterday and I plucked one of them out). For $122 I would expect a little more. Husband called as soon as they were delivered yesterday and was told to write an email but he has yet to hear anything back.

Nicky Johnson

11 months ago

We had an unexpected issue at my grandmother’s funeral when another florist didn’t deliver the casket spray we had ordered. In a panic, I called this shop at 12:45 to see if there was any chance they could help us by 2:00 PM. To my relief, they said yes — and not only did they get it done in time, the spray they created was absolutely beautiful. In the middle of such an emotional and stressful day, their kindness and speed meant so much to our family. We are incredibly grateful.